Last updated: December 2025
At Storezy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our e-commerce platform and services.
This policy applies to all users of the Storezy platform, including merchants who create and manage online stores, and end customers who make purchases through these stores. By using our services, you consent to the data practices described in this policy.
1.1 Merchant Information
When merchants register for a Storezy account, we collect business information including company name, business address, contact details, tax identification numbers, and payment processing information. This data is essential for account verification, service provision, and regulatory compliance.
1.2 End Customer Information
For end customers, we collect information necessary for order fulfillment, including names, shipping addresses, contact numbers, email addresses, and payment details. This information is shared with merchants to enable order processing and customer service.
1.3 Technical Information
We automatically collect technical data including IP addresses, browser types, device information, and usage patterns to improve our services and ensure platform security.
We use the collected information for the following purposes:
Service Provision: To provide, maintain, and improve our e-commerce platform services
Order Processing: To facilitate transactions and order fulfillment between merchants and customers
Customer Support: To provide technical support and resolve platform-related issues
Security: To protect against fraud, abuse, and unauthorized access to our platform
Compliance: To meet legal and regulatory obligations under Indian law
3.1 Merchant Data Protection
Merchant business information is never shared with third parties. This includes business details, financial information, and operational data. We maintain strict confidentiality of all merchant information as these are proprietary business assets entrusted to us.
3.2 End Customer Data Sharing
End customer information is shared only with the specific merchant from whom they made a purchase. This sharing is limited to order details, contact information, and shipping addresses necessary for order fulfillment, returns processing, and customer service.
3.3 Strict Non-Disclosure Policy
We do not sell, rent, or share customer data with any third parties other than merchants.This is a fundamental policy that we strictly enforce. Customer data is never used for marketing purposes by Storezy or shared with advertisers, data brokers, or other commercial entities.
We implement industry-standard security measures to protect your information:
Encryption: All data is encrypted in transit and at rest using AES-256 encryption
Access Controls: Strict access controls and authentication mechanisms for all data access
Regular Audits: Comprehensive security audits and vulnerability assessments
Data Centers: Secure, ISO 27001 certified data centers with redundant systems
This Privacy Policy is effective as of January 2025 and applies to all users of the Storezy platform in India. For data subject requests or privacy-related inquiries, please contact privacy@storezy.tech.
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